Terms and Conditions

Ordering

Amish Crafted Furniture allows customers to choose most options through our site in which you can place your order with a click of a button. If specific options are not offered through the site our trained staff can help you with customizations over the phone or via email. If you have worked with a sales representative in one of our stores then you can purchase with them on site. Amish Crafted Furniture is committed to making sure our customers get the exact look you want in your home.

Personalization

Every item purchased from ACF is a one of a kind piece. This means no two items will have the exact same grain and featured woods will vary. With that being said, we have made great efforts to retain as much consistency as possible. Through working with only the highest level Craftsman and using a finish shop devoted to consistency in their craft.

Choosing the right stain is a big part of the decision making process. Every computer can vary the look of a stain, that’s why we encourage you to visit one of our showrooms to view all of the different stain colors on the various wood types we offer. You may also choose to order up to 3 stain samples at no cost to you. Additional fees may apply for more than 3 samples.

If any options are not included on our website interface please contact us to go over special details.

Payment Options

Payment options vary depending on whether you buy in store or order online.

Online

    • VISA, MasterCard, Discover, American Express

Over-the-Phone

    • Wire Transfer
    • VISA, MasterCard, Discover, American Express

Mail in

    • Money Order, Certified or Paper Check

In-Store

    • Money Order, Certified or Paper Check
    • VISA, MasterCard, Discover, American Express
    • Cash

 

Cancellations

Please know that each and every piece starts from raw lumber and in most cases do begin the building process until an order is placed. Because our products are built to order costs for cancellations may occur.

In most cases a full refund can be granted within 48 hours of the order. After 48 hours your order will be reviewed and a refund will be granted minus any restocking or cancellation fee. Typically but not in every case the fee for cancellation is 15% of the order. Any pieces of furniture from your order that are built and at our finish shop for staining or painting, the re-stocking fee is 30% of the order cost. There are no cancellations after your furniture is in transit or at storage facilities awaiting delivery.

The Process

Once you place your order, we’ll work with the craftsman that specializes in your piece to begin building it. The craftsman will then select the specific wood that you have chosen and craft your piece to perfection. Each of the craftsmen that we work with has been selected by us because of their reputation for quality and integrity with each piece of furniture that they make. You can rest assured that we expect nothing but the best when it comes to making your heirlooms. After they have completed the building process, it will be sent to our finish shop. If you have multiple pieces from different builders, they will be finished together to ensure that the stains will match. After your furniture is completed, Amish Crafted Furniture will send a shipping confirmation via email or phone.

Shipping

Please see Delivery and Pick Up for more information on shipping and delivery.

Returns

Amish Crafted Furniture strives to make your experience for online orders as seamless as possible. Any mistake made on our part will be corrected at our expense. Any piece that does not fit into the desired space or is not able to fit through doorways or halls can be returned minus 30% re-stocking fee plus return shipping fees.

Customer Service

Our customer service is and always will be our highest priority. If you have any questions, contact us and we will respond as soon as possible. Normal hours of operation are Monday-Saturday 10:00 a.m. – 6:00 p.m. CST. If we receive an email or phone call before or after store hours we will respond in the next working business day.  phone or email.

Warranty

Amish Crafted Furniture offers a Two Year Warranty in which any defects found in that time frame will be repaired by Amish Crafted Furniture or the craftsmen who made the furniture. If the furniture cannot be repaired, it will be replaced by Amish Crafted Furniture. If furniture is found defective outside of the Two Year Warranty, Amish Crafted Furniture will schedule return and repairs and charged to the customer. Our Warranty is non-transferable and is void if damage or defects are caused by negligence.

Privacy

Amish Crafted Furniture is committed to protecting your privacy.

For information about our privacy policy, please see our Privacy Policy.

Disputes 

Dispute Resolution and Venue:  Should a dispute arise in connection with this transaction or any other transaction between you and Amish Crafted Furniture requiring litigation or the use of legal process, you agree that such litigation shall take place in the District Court of Tulsa County, Oklahoma, or the Northern District of Oklahoma, and that the laws of Oklahoma shall be applicable. By entering into this transaction, you agree that Amish Crafted Furniture is not submitting to any jurisdiction or venue outside of Oklahoma, and that you expressly consent and submit to the jurisdiction of Oklahoma.

We know how important it is to shop around and buy at the lowest price, that is why we strive to stay competitive with all other dealers by keeping our prices as low as possible.  With that being said, making our prices available takes a lot of work and mistakes do happen. Amish Crafted Furniture reserves the right to deny or void transactions at Amish Crafted Furniture’s expense if any items are mistakenly priced.

Amish Crafted Furniture
Tulsa Location:
Phone: 918-236-3808
Email: info@okamishfurniture.com
8146 S. Memorial Drive
Tulsa, OK 74133

Chouteau Location:
Phone: 918-476-4600
Email: info@okamishfurniture.com
12193 Hwy 69 S
Chouteau, OK 74337

Last updated Friday, February 25, 2018.

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